Tour delle Alpi Svizzere col treno Bernina Express con partenza da Milano

The views from the train were beautiful. Sit on the left side (the guides told us it didn’t matter but it does). The tour was in both English and Spanish (as stated in confirmation). Both guides would give information in both languages. If you have two guides and they speak both languages, why not have one speak in Spanish and one in English? This would be particularly nice when the group is divided and walking through town. Also, I think most of the participants agreed that less time should be spent in Tirano and more in St Moritz. Both of our guides were super friendly and nice and their talks were informative. The day was amazing and even if no one spoke a word, just the scenery is worth the money and time. Absolutely breathtaking!!!

The company was a bit disorganised with communication equipment that did not work and lack of maps on arrival in St Moritz. Other than that it was reasonably good.

Loved every minute of the trip! It’s a long day but really worth it. Could have used some more time in St Moritz.

very large group of 50 plus on double decker bus. we sat on top front seats and it was like a private tour with good visibility and comfortable seats. It took awhile to get on and off the bus but everyone was patient. The tour was in English and Spanish. A man did most of the English and he was fairly easy to understand but the lady English was a little more difficult to understand. First stop was a coffee break. Second stop was for visit and pictures at the church at the same Italian town where we would have lunch and board the train to Switzerland. Lunch was 16 for 17 Euro extra per person and if you split a dish, a 4 Euro charge as a cover charge for the second person because they did not order a meal. So, I ordered a banana split for 5 Euros and that counted as a second order and no cover charge. We had wheat pasta with cheese sauce and a special beef ham special thinly sliced. Both dishes were noted in the area of Italy just before crossing the border into Switzerland. Lunch also included a small bottle of red wine from the area and water. We had lunch with a couple from Awkland NZ, Frank and Stephanie. We stopped at this town just before catching the Bernina Express to St Moritz. At St Moritz, we had time to go to an exclusive hotel to have hot chocolate on the terrace overlooking the lake. Even with the large group, the tour was four star. I fault the tour company for not having the tour office open at 6 thirty am for passenger check in. The check in was handled at the bus. I really fault the tour company for not providing a way for passengers to use the office bathroom or the bathroom on the bus since it is two hours on the bus before stopping for a morning rest break and coffee. I think the tour company should indicate on its website the approximate cost of lunch so people could plan whether to have the fixed lunch for 16 or 17 Euros, or get something on their own.

We are a young family with two young kids. Its a long tour. Starting at 7am to 730pm was quite long for us. The coach made adequate stops for breakfast, comfort breaks etc. Coach was very comfortable but air con was not great. We were sweating on our way back. The coach first took us to St Moritz with some good views of Lake Como enroute. We got 2 hours and 10 mins at St Moritz. The weather was 19 to 20 and sunny so was perfect for a stroll to town center and enjoy the lake. This was probably the best part of the tour for us. Bernina express was good but it was second class tickets. The views were good but not as impressive as on some of the photos. Plus all the glaciers were quite far away and sitting on the opposite side were could not enjoy the scenery as best as we could. No time at Tirano. We just got off from Bernina express and off to coach with a quick comfort break.

This review is about the tour, not the actual attractions. The Swiss Alps, St Moritz and the Bernina Train itself were lovely and worthwhile. Whether you should do them with this tour operator is a different matter. The tour guide was a nice person but overall we had a few issues: (1) Tour operator keeping time. We departed late and were constantly behind schedule because there was a group of people which would completely ignore the timelines given and stroll in at their leisure without apology or care. The tour guides made no attempts to firmly remind them to be timely or say anything when they delayed us by 20 minutes for the third time. Odd given the tour guide mentioned a few times that she would have to move on with the tour if people weren’t on time. (2) Some language issues. I understand English and Spanish were not the guide’s native tongue but if you’re offering a tour in those languages, then they should be in those languages. There was constant “and something else” and Italian (instead of Spanish) when she did not know the right words to explain a particular site. So we didn’t know quite what we might’ve missed. She will probably get better with time and practice. (3) The drive back to Milan on the bus is tedious and boring. You’re better off just taking the train as it is about 4 hours of non-scenic drive. (4) There was some but not much explanation of the sites and sights. Eg you’re left to explore on your own which might be nice for some but we wanted to know more about the places we were exploring. The driver was very skilled at navigating the hairpin bends, the ‘special’ lunch we opted in for was delicious (though small) and they gave us a bottle of water each which was welcome given how hot it was. Again, the tour guide was a lovely person, just not as good as others we have encountered. It wasn’t bad but it was far from great.

Rosa and her colleague were super! Rosa was one of the best female drivers I have seen for some time. She had to navigate on roads that look like the ones you would only see in a film. The journey to and from the Swiss Alps was absolutely breathtaking. The only thing I didn't do was take the lunch that was recommended. You could find lunch that was cheaper than 16 Euros and there were only two options. I understand that it was to consider timing. Anyway, it was a great day. It was value for money.

The only thing is I wish we went our own way for lunch. The food was good but the presentation was lacking. Not enough portions of food were given. Literature would’ve been nice to have about the valley and the wine made there. The guides were wonderful and I can’t say enough about the amazing views!

One of the best tours I have ever had in Europe , worth the money, amazing experience, excellent organizing, everything was perfectly planned

It is a long day but a lovely day. You start at 7AM by the tour operator’s office. You get on an air-conditioned double decker bus. After about 2 hours you stop at a lovely place with bathrooms and a few places to eat. Hotel, grocery, restaurant, etc. Then off to Tirano. I think we arrived about 11AM. We saw a famous church then drove into the center of town near train station. You had about an hour to eat and walk around. Plenty of shops and restaurants. We then boarded the Bernina Express train at 1PM. Regular cars, not panorama cars. I think regular cars are fine. Ride takes about 2.5 hours. Beautiful scenery, winding route. We enjoyed. Swiss Alps are wonderful. You then arrive in St. Moritz which is a really swanky town. Wished we had more time, but we had about 75 minutes. Train station is about 10 – 15-minute walk from city center. We were there on a picture-perfect sunny day. I understand that may be unusual as weather is often cooler and rainy. Then the coach bus took us back to Milan. The first 30 minutes are a really nice windy road. We arrived back about 7:30PM. We had an English and Spanish guide with us.

We had a large party of 14 that took this tour. We really enjoyed the experience. The lunch stop, which was recommended by the tour guides, was great. The views from the train were outstanding - especially loved the small villages, glacial lakes, raging rivers with glacial rock flour (milky color - from the grinding of rocks by the glaciers), and the glaciers. The stop in St. Moritz was a bit short, but that was to be expected considering the long day. The one negative about the experience was the headsets used to communicate with the group. The tour guides voices were hard to hear - not sure if it was due to the poor quality of the headsets or how the guides were speaking into the microphone. Overall, a wonderful trip.

Worth enjoying the trip with your kids n you can enjoy the marvelous scenery's on route. You can plan your trip in such a manner so that u can stay over night n further enjoy the St. Moritz.

The trip on the Bernina Express to St. Moritz is simply breathtaking... our tour had a reserved car so no problem getting seats with spectacular views on both sides. The bus trip to Tirano (to get the train) is about 90 minutes and really just a quick stop to see the church which is beautiful and to grab lunch. Would recommend you not do the tour suggested set lunch at 16 Euros - price is OK but choice is limited and just so-so. The return bus ride from St. Moritz to Milan is 4 hours with a relief stop.. so as I've titled the review... a long day... but worth it.

Pros: Views and attractions were beautiful! A must-see. Cons: The audio guides provided weren't great and the tour guide felt a bit monotonous.

The train ride was amazing. The scenery as breathtaking during the journey. It would have been prefect if the stay at St Moritz was an hour longer.

On a fine day like we encountered this is a sensational tour. Even the views on the bus to Tirano were worth seeing. Once on the train winding our way up into the Alps the views were just sensational. Then the return trip from St Moritz on the bus provided more stunning scenery. If you are in the area with a bit of free time this has to be a "must do" experience.

Fantastic tour.beautiful train journey,beautiful glaciers and mountains and lakes views,Swiss city was amazing

The tour books one entire train car, if the tour is full then all seats are taken and its hard to get views on the other side. You would be better to rent a car and drive to the train, and then book your own ticket. When I looked online it showed no tickets available, but at the station you could buy a 1st or 2nd class round trip and come back to the car for cheaper than the tour cost.

The bus trip left Milan at 7:00am and nothing was open to get breakfast or coffee. At the bus stop there were 150 of us with 30 minutes to try to get a coffee or food and use the bathroom. Since there were NO Bathrooms on the bus we went without anything to eat. Really poor planning on Viator's part.

Wonderful tour, my pictures look like postcards, enjoyed every minute of it. Congrats to Angelo the driver for his profissionalism. This tour it’s a must.

You take a long bus ride to Tirano. Have option to pay for meal or on own. We did the meal which is just ok. Went to train station and that’s when we were finally told we will only be on train for a few stops “due to possible weather”. Only 3 stops on train and then wait at a small terminal in Poschiavo to wait for the bus that takes you to see “snow” and say you made it to Switzerland. Stopped for a 10min photo opp. No St Moritz, no chocolate. Back on bus and stopped at 2 gas stations. A complete waste of a vacation day and money. Received a small refund. They knew as we boarded bus in the morning but no options offered. Poorly handled and deserve full refund. Buyer beware! They don’t stand by the trip when it doesn’t go as published!

The only reason I didnt give it one more star was due to our tour guide. Thankfully the trip itself acted as a guide, as the views were incredible. Our guides English wasnt very good and she did not communicate very well, she also didnt seem that organized. We also found the initial boarding process very chaotic. On at least two occasions during the tour she started walking before we all were off the bus well out of range of our radios and we had to try and find her to catch up. The information she chose to share throughout the entire trip wasnt very informative and I would say almost half of the people on our tour ended up taking out the earpiece and just let the landscapes be the tour guide. All in all a terrific experience and would highly recommend.

The views were spectacular, the guides were friendly, and we would recommend this tour to our friends and family.

Very nice - Big down side you do not get enough time in st. Moretiz Switzerland. We went on a Sunday Shops were closed and we had time to visit one chocolate place before we had to run like crazy not to miss the bus back